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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Garces

April 29, 2026

5  out of  5
rating by Jonathan Garces
"I searched on google and found the website and looked up the phone number and dialed. They explained everything about vehicle insurance over the phone and we got what I wanted friendly response from them, got referred by my daughter! Iam glad we switched! Thank you State Farm!"
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Severine Ziegler

April 24, 2026

5  out of  5
rating by Severine Ziegler
"I added back my car insurance and Tabatha was very helpful, professional efficient and yet super pleasant! She informed me on my options and what to look for. Great dealing with the team!"
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Charlene Lee

April 15, 2026

5  out of  5
rating by Charlene Lee
"Oh my God words can’t express how much I appreciate Miss Pauline at this State Farm insurance. She has been a phenomenal customer service rep there. We need more like her when I say I don’t seem to get enough of her customer Service. I never get enough. She always worked diligent with her customers and she’s like Family. She doesn’t hesitate to get back with me on anything that I ask even if I ask the same question over again, she still answer me promptly with no hesitation. She also make sure that she gives me Courtesy reminders when it’s time For me/Family to pay our car insurance as well as life insurance I will say that working with her things turn out better when we work together because we all smile in the same language she treats me like family instead of a customer and that speaks volumes always leave me with a smile when I’m off the phone with her or we’re done messaging one another with that it is more that I can say and I could never thank her enough, but I would love to say if you’re looking for phenomenal Customer Service please ask for Miss Pauline at State farmers Ins 5+ stars to Miss Pauline and the staff at State farmers insurance"
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Midori Madson

April 13, 2026

5  out of  5
rating by Midori Madson
"Really appreciate the proactive outreach - my agent, Ashley found additional discounts and helped lower my premium without me even asking. Great service! Highly recommended."
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Amna Shahid

April 11, 2026

5  out of  5
rating by Amna Shahid
"I would like to take a moment to recognize Pauline for her outstanding service at the Mr Ken Office the State Farm agent. She is consistently professional, courteous, and highly knowledgeable. Pauline goes above and beyond to assist clients, ensuring that all questions are answered clearly and that every concern is handled with care and efficiency. Her friendly attitude and willingness to help make every interaction a pleasant experience. She demonstrates great attention to detail and truly cares about providing the best possible service. It’s clear that she takes pride in her work and values each customer. Pauline is a valuable asset to the office, and I highly recommend her for her dedication, professionalism, and exceptional customer service."
We responded:
"Thank you so much for the review, Amna! We're delighted to hear that Pauline provides such excellent customer service. We appreciate you! "
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Sayed Mustafa Sadat

April 7, 2026

5  out of  5
rating by Sayed Mustafa Sadat
"Poline was awesome polite and very take care of customer"
We responded:
"Thank you for the feedback, Sayed - we're grateful to hear that Pauline provided you with excellent customer service. If you have any Sacramento insurance questions, we're happy to help. "
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Patrick Addleman

April 1, 2026

5  out of  5
rating by Patrick Addleman
"Nick is very helpful and friendly. He made a lot of good recommendations"
We responded:
"Thank you for the feedback, Patrick! We're delighted to hear that Nick was able to answer your Sacramento insurance questions. We appreciate you! "
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C M

March 31, 2026

5  out of  5
rating by C M
"Nick was very respectful and friendly! I appreciate the help very much"
We responded:
"Thank you for the feedback! We're so glad to hear that Nick was able to assist. We're here to help with any and all of your insurance needs! "
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Nessi Crawford

March 31, 2026

5  out of  5
rating by Nessi Crawford
"great staff! Cameron, Ashley, and Karisa are amazing. Would recommend this office for a friendly and welcoming staff⅕and the way"
We responded:
"Thank you for the feedback, Nessi! We're so happy to hear about your great experience and we're glad to have you at our Sacramento State Farm office. "
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Madeline Budge

March 31, 2026

5  out of  5
rating by Madeline Budge
"I called with questions about car insurance and Ashley and Karisa were very helpful in answering my questions and helping me with my options!"
We responded:
"Thank you for the 5-star review, Madeline! We're elated to hear about Ashley and Karisa's helpful assistance. We're grateful to be your Sacramento State Farm office! "
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Analeah Moss

March 31, 2026

5  out of  5
rating by Analeah Moss
"I recently spoke to Karisa over the phone and she was patient and knowledgeable answering my questions. She made me feel like a valued customer."
We responded:
"Thank you, Analeah! We're glad to be your Sacramento Insurance office. We're here for any and all of your insurance needs! "
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Alexis Rhodes

March 31, 2026

5  out of  5
rating by Alexis Rhodes
"I spoke with Karissa over the phone and she was super friendly and helpful. She answered all of my questions"
We responded:
"Thank you, Alexis! We're happy to help with all of your Sacramento insurance needs! "
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Karisa Crawford

March 30, 2026

5  out of  5
rating by Karisa Crawford
"Lovely office and lovely staff! Pauline and Ashley are amazing!"
We responded:
"Thank you, Karisa! We're glad to have you at our Sacramento State Farm office! "
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Justin Canedo

March 28, 2026

5  out of  5
rating by Justin Canedo
"Carisa was very help. As an about to be new homeowner I was looking through options and different rates on home insurance, being very new to all this. But she helped provide me information on finding the best rates."
We responded:
"Thank you for the feedback, Justin! We're so glad to hear that Karisa was able to help you with your insurance questions. If there's anything else we can do for you, don't hesitate to reach out. "
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Sheryl A Cook

March 26, 2026

5  out of  5
rating by Sheryl A Cook
"I have been with Ken's team for years now. I absolutely love everyone there. Except I have to give extras to Ashley. Ashley is fabulous, she has helped with just about all my needs. Thank you Ashley you are the main reason I've continued doing business with you... 🥰😇"
We responded:
"Thank you for the thoughtful review, Sheryl! We're delighted to hear about the excellent service from Ashley and the rest of the team. We're grateful to be your Sacramento State Farm office! "
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Jennifer Ariola

March 25, 2026

5  out of  5
rating by Jennifer Ariola
"I spoke with Karisa on the phone, she answered all of the questions she could. She was so attentive and helpful that I had to leave a review! Thank you!!"
We responded:
"Thank you for the kind review, Jennifer! We're delighted to hear about your great experience with Karisa and we're happy to help with any and all of your insurance needs! "
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Noelle Gifford

March 25, 2026

5  out of  5
rating by Noelle Gifford
"Karisa was so nice over the phone very professional and helpful!"
We responded:
"Thank you, Noelle! We're delighted to hear about Karisa's excellent customer service. We appreciate you! "
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Benjamin Lopez

March 19, 2026

5  out of  5
rating by Benjamin Lopez
"I had a great experience with this auto insurance company. Their team and especially Ms. Ashley was very understandable of our financial situation and took the time to find the best options to help lower our insurance rate without sacrificing coverage. She was patient, professional, and truly cared about helping us save money while still protecting what matters most. It’s not often you find a company that listens and works with you like this. I, highly recommend their services to anyone looking for reliable and affordable auto insurance!"
We responded:
"Thank you for the kind review, Benjamin! We're delighted to hear about Ashley's excellent customer service. If you ever have questions, we're here and happy to help with all of your Sacramento insurance needs! "
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Ophir Sayfan

March 18, 2026

5  out of  5
rating by Ophir Sayfan
"Nick is very personable and helpful! He explains things thoroughly and makes sure you understand. I would highly recommend him!"
We responded:
"Thank you for the thoughtful review, Ophir! We're elated to hear about Nick's excellent service. We're grateful to be your Sacramento insurance office! "
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Michelle Lucero

March 16, 2026

5  out of  5
rating by Michelle Lucero
"I recently called state farm with a few questions about my insurance and had a great experience. I spoke with Karisa who was very friendly and professional on the phone and helped direct me to the right person. She made the process easy and gave a great first impression of the office."
We responded:
"Thank you for the feedback, Michelle! We're so glad Karisa was able to assist in making the insurance process easy. We appreciate you! "
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Saya Bueghly

March 11, 2026

5  out of  5
rating by Saya Bueghly
"Called with some questions and spoke with Karisa. She was great, very kind and answered all of my questions."
We responded:
"Thank you for the feedback, Saya! We're happy Karisa was able to provide you with excellent customer service. We're always happy to assist with any and all of your Sacramento insurance questions! "
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Ivan Gasca

March 11, 2026

5  out of  5
rating by Ivan Gasca
"I’m leaving a review to let it be known having Karisa on the team is definitely beneficial as she truly assisted me on my concerns and question and was able to point me to the right direction regarding State Farm. She’s truly a great asset with amazing customer care and support."
We responded:
"Thank you for the feedback, Issac! We're delighted to hear about Karisa's excellent customer service. We're grateful to be your Sacramento State Farm office!"
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arica beman

March 9, 2026

5  out of  5
rating by arica beman
"Amazing staff! Very friendly, informative, and caring. Never had a problem with State Farm."
We responded:
"Thanks for the 5-star review, Arica! We’re delighted to hear about your great experience with our staff. "
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Jeremiah Loverich

February 24, 2026

1  out of  5
rating by Jeremiah Loverich
"Too expensive and they dropped me because I had a claim. (They won’t insure you if you actually need insurance.)"
We responded:
"I’m sorry to hear about your experience, Jeremiah. Please contact me directly at ken@thekenteam.com - I’d love to see what we can do to remedy the situation. "
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Rocky Rushing

February 20, 2026

5  out of  5
rating by Rocky Rushing
"Pauline was great. Courteous, friendly and efficient. When I asked a question about coverage she was quick with the right answer. I could ask for better service. Thanks Pauline!"
We responded:
"Thank you for the review, Rocky! We’re happy to hear about Pauline’s great service and we’re delighted to be your Sacramento State Farm office! "